Network issues in Munich

We recently faced network issues in the Munich data center, which our systems, unfortunately, could not resolve autonomously.

Our monitoring systems alerted the technical department, which started investigating to rectify the situation immediately.

2019.12.13 (10:56 am UTC+0): The issue has been solved, and all servers are now online.

2019.12.13 (10:50 am UTC+0): Some servers are already online.

2019.12.13 (10:43 am UTC+0): The network issues are still being analyzed/resolved.

2019.12.13 (10:06 am UTC+0): Network issues detected in the Munich data center. At the moment, we are experiencing a network interruption in the Munich data center, and some network segments are offline. Your server might be unreachable.

All staff at the datacenter are working on this issue. We ask for your understanding that we want to give the highest priority to solving this problem as quickly as possible. Therefore, we are not reachable as we usually are. We will check all the services that are affected. If your service is unreachable, you do not need to send us a message, we will check it on our own. We are doing everything in our power to bring your services back online as quickly as possible!