Temperature Issues

04.11.2020 03:57 pm (UTC+1): The problem causing service disruption in the US Datacenter has been resolved and all services are now back online. Should you still experience an issue with your services please contact our support.

04.11.2020 02:30 pm (UTC+1): We have identified and solved the reason behind the disruption in our cooling system in the US Datacenter which is affecting several servers. We expect to bring all servers online in the next 60 minutes (so until 15:30 CET/9:30 ET). Please follow the information on this webpage and avoid contacting our technical support regarding this issue as we are all working on resolving the problem. The next update will be published at 16:00 CET/10:00 ET.

04.11.2020 01:59 pm (UTC+1): We are experiencing an unexpected temperature increase in the US Datacenter. This has caused a disruption to several servers. We will provide an update once we find out the reason. Please follow the information on this webpage and avoid contacting our technical support regarding this issue as we are all focused on identifying the problem. The next update will be published at 15:00 CET/9:00 ET.

04.11.2020 01:35 pm (UTC+1): We are aware of issues with some of our servers in the US. We are already looking into it. Thank you for your patience while you are waiting.